Terms of service

Terms of Service

DO Apparel 15356 Middlebelt Rd, Livonia, MI 48154 MyDOApparel.com

Last updated: July 16, 2026

1. Overview

This website is operated by DO Apparel. Throughout the site, the terms "we," "us," and "our" refer to DO Apparel. By visiting our site, opening a team store, or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced here or available by hyperlink.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms of this agreement, you may not access the website or use any Services.

2. Our Products

DO Apparel produces custom team sportswear, decorated apparel, and related merchandise. Our Service includes both our main online store and dedicated team stores and pop-up stores ("Team Stores") operated on behalf of teams, schools, leagues, and organizations.

Most products we sell are made to order and customized with names, numbers, logos, or other decoration. Custom products are produced specifically for you and cannot be restocked or resold.

3. Team Stores and Pop-Up Stores

Team Stores are open for a limited ordering window. The open and close dates are displayed on each store or communicated by the sponsoring organization.

  • Orders placed through a Team Store are collected during the ordering window and sent to production together after the store closes.
  • Because production is batched, orders cannot be modified or canceled after the store's close date.
  • Estimated production and delivery timelines are provided on each store. These are estimates, not guarantees, and may be affected by factors outside our control, including supplier inventory and carrier delays.
  • Depending on the store setup, orders may ship directly to you or be delivered in bulk to the sponsoring organization for distribution. The delivery method is stated on each store.

4. Ordering, Pricing, and Payment

All prices are listed in U.S. dollars. Applicable sales tax and shipping charges are calculated at checkout unless otherwise stated on a specific Team Store.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent, contain pricing or listing errors, or cannot be produced as configured. If we cancel an order after payment, you will receive a full refund of the amount paid.

You agree to provide current, complete, and accurate purchase and account information for all orders. Please double-check sizing, spelling of names, and numbers before submitting your order. We produce exactly what you enter at checkout.

5. Returns, Exchanges, and Defects

Because our products are custom made to order, all customized and decorated items are final sale. We do not accept returns or exchanges on custom items for reasons such as incorrect size selection, buyer's remorse, or a change of preference.

Defective or incorrect items are a different story. If your item arrives with a manufacturing defect, a decoration error on our part, or you receive the wrong item, we will make it right with a replacement or exchange at no cost to you.

To submit a defect claim:

  1. Contact us within 14 days of receiving your order.
  2. Include your order number and clear photos showing the issue.
  3. Do not wash, wear, or alter the item before the claim is resolved.

Claims are reviewed on a case-by-case basis. Items that have been washed, worn, or altered, or that show damage from normal wear, misuse, or improper care, are not eligible. Approved claims are resolved by replacement of the affected item; refunds are issued at our discretion when replacement is not practical.

Non-customized, blank stock items (if offered) may be returned unworn with tags attached within 30 days of delivery for a refund or exchange. Return shipping on non-defective stock items is the customer's responsibility.

6. Product Appearance, Sizing, and Tolerances

  • Colors shown on screen may vary from the finished product due to monitor settings and differences between digital previews and physical fabrics, threads, and inks. Reasonable color variation is not a defect.
  • Decoration placement and sizing are subject to standard industry tolerances. Minor variation in logo placement or size is not a defect.
  • Size charts are provided as a guide. Fit varies by garment style and manufacturer. Selecting a size that does not fit is not grounds for exchange on custom items, so please review size charts carefully before ordering.

7. Artwork and Intellectual Property

All artwork, designs, mockups, and digitized files created by DO Apparel remain the property of DO Apparel unless otherwise agreed in writing.

When an organization provides logos, marks, or other materials for use on its Team Store or order, that organization represents and warrants that it owns or has permission to use those materials. The organization agrees to indemnify DO Apparel against any claim arising from our authorized use of materials it supplied.

Team names, school marks, and third-party logos appearing on this site or on Team Stores are the property of their respective owners and are used with permission of the sponsoring organization.

All content on this website, including text, graphics, logos, images, and product designs, is the property of DO Apparel or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from our content without written permission.

8. Accuracy of Site Information

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to update or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted. If we cancel an order for this reason, you will receive a full refund.

9. Third-Party Services and Links

Certain tools and content available through our Service may be provided by third parties (for example, payment processors and shipping carriers). We are not responsible for examining or evaluating third-party services and have no liability arising from your use of them. Links on our site may direct you to third-party websites that are not affiliated with us; we are not responsible for their content or accuracy.

10. Limitation of Liability

To the fullest extent permitted by law, DO Apparel and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service or any products purchased through it, including lost profits or missed events. In all cases, our total liability is limited to the amount you paid for the product or order giving rise to the claim.

Except as expressly stated in these Terms, all products and services are provided "as is" without warranties of any kind, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless DO Apparel and its owners, employees, and affiliates from any claim or demand, including reasonable attorneys' fees, arising from your breach of these Terms or your violation of any law or the rights of a third party.

12. Governing Law and Disputes

These Terms and any dispute arising from them or from your use of the Service are governed by the laws of the State of Michigan, without regard to conflict of law principles. Any dispute that cannot be resolved informally shall be brought exclusively in the state or federal courts located in Wayne County, Michigan, and you consent to the jurisdiction of those courts.

13. Changes to These Terms

We may update, change, or replace any part of these Terms of Service by posting updates to this page. It is your responsibility to check this page periodically. Your continued use of the website or Service following the posting of changes constitutes acceptance of those changes.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions remain in full force and effect.

15. Contact Information

Questions about these Terms of Service can be sent to us at:

DO Apparel 15356 Middlebelt Rd Livonia, MI 48154 Email: info@mydoapparel.com